Integrations Overview
Overwatch integrates with major observability platforms through webhooks. Each integration provides a unique HTTPS endpoint that your monitoring tool sends alerts to. Overwatch normalizes incoming payloads into a standard format, creates incidents, and triggers AI-powered diagnosis regardless of the source platform.
Supported Platforms
Section titled “Supported Platforms”Inbound (Alert Sources)
Section titled “Inbound (Alert Sources)”These platforms send alerts to Overwatch via webhooks:
| Platform | Alert Format | Key Context Extracted | Chrome Extension |
|---|---|---|---|
| Datadog | Custom webhook | Tags (service, env, cluster), monitor ID, host | Yes |
| Grafana | Alertmanager-compatible | Labels, annotations, dashboard/panel URLs, rule definitions | Yes |
| Prometheus | Alertmanager webhook v4 | Labels (job, instance, namespace, pod), annotations | Yes (localhost) |
| New Relic | Workflow webhook | Entity data (GUID, type, domain), conditions, policies, entity tags | Yes |
| PagerDuty | Generic Webhook V3 | Incident data + upstream source detection (CloudWatch, Datadog, etc.) | Yes |
| Elasticsearch | Watcher webhook | Watch ID, search results, aggregations, cluster health | No |
| SigNoz | Prometheus-compatible | Labels, annotations + OpenTelemetry enrichment (traces, logs, metrics) | No |
Outbound (Notifications)
Section titled “Outbound (Notifications)”These integrations push updates from Overwatch to external systems:
| Platform | Events Sent | Configuration |
|---|---|---|
| Slack | Incident created, severity changed, status changed, resolution found | Incoming webhook URL |
How Integrations Work
Section titled “How Integrations Work”- Create integration in Overwatch (Settings > Integrations > Add Integration)
- Copy the webhook URL generated for your platform
- Configure your monitoring tool to send alerts to that URL
- Test the connection using the monitoring platform’s test feature
- Verify in Overwatch that alerts arrive and parse correctly
Each integration has its own webhook URL, so you can create separate integrations per environment (production, staging) or per team.
Cross-Platform Features
Section titled “Cross-Platform Features”Unified Alert Format
Section titled “Unified Alert Format”All platforms are normalized into Overwatch’s standard alert schema:
- Title — Alert name or incident summary
- Severity — Mapped to Critical / High / Medium / Low
- Source — Originating platform
- Service — Affected service name (extracted from tags/labels)
- Description — Alert details and context
- Metadata — All platform-specific fields preserved for AI analysis
Incident Deduplication
Section titled “Incident Deduplication”Alerts from different platforms about the same issue are grouped into a single incident. See Incident Deduplication for details on how fingerprint matching and semantic similarity work across platforms.
Chrome Extension Detection
Section titled “Chrome Extension Detection”The Chrome extension automatically activates when you visit supported monitoring platforms, providing contextual AI chat, incident search, and resolution suggestions without leaving your monitoring dashboard.
Setup Guide
Section titled “Setup Guide”For step-by-step instructions on connecting each platform, see the individual integration guides listed above or the Integration Setup workflow.