🚀 AI-Powered Resolution
3-layer search architecture with vector database and LLM fallback for intelligent solution discovery
Welcome to Overwatch
Resolve incidents faster with intelligent, turn-by-turn guidance powered by AI
What is Overwatch?
Section titled “What is Overwatch?”Overwatch is a production-ready AI-powered incident resolution platform that provides intelligent, turn-by-turn guidance for DevOps teams to resolve incidents faster and more reliably.
🔌 Platform Integrations
Native support for Datadog, New Relic, Grafana, PagerDuty, Prometheus, and more
🏢 Enterprise Ready
Multi-tenant architecture with comprehensive RBAC and security controls
📊 Analytics & Monitoring
Comprehensive dashboards with LLM cost tracking and performance metrics
Key Features
Section titled “Key Features”- Intelligent Search: 3-layer semantic search (Customer → Public → LLM) with AWS Bedrock
- Chrome Extension: On-demand problem reporting from any observability platform
- Procedure Management: Create, execute, and track incident resolution procedures
- Analytics Dashboards: Comprehensive metrics including LLM cost monitoring
- Multi-Channel Notifications: Email, Slack, SMS, and webhook integrations
- REST API: Complete API with Swagger UI documentation for programmatic access
Quick Links
Section titled “Quick Links”15-Minute Quickstart
Get up and running with Overwatch in 15 minutes
Platform Overview
Learn about Overwatch’s architecture and capabilities
API Documentation
Integrate Overwatch with your existing tools
Integration Guides
Connect your observability platforms
Why Overwatch?
Section titled “Why Overwatch?”Problem: DevOps teams waste hours searching through documentation, Stack Overflow, and internal wikis during incident response.
Solution: Overwatch provides instant, contextual guidance powered by AI and historical incident data.
Benefits:
- 📚 Centralized knowledge base with semantic search
- 🎯 Reduced mean time to resolution (MTTR)
- 💰 LLM cost tracking and optimization
- 🔄 Continuous learning from incident patterns
Supported Integrations
Section titled “Supported Integrations”- Observability: Datadog, New Relic, Grafana, Prometheus, Elasticsearch, SigNoz
- Incident Management: PagerDuty, Opsgenie
- Communication: Slack, Microsoft Teams
- More: AWS CloudWatch, Custom webhooks
System Requirements
Section titled “System Requirements”- Node.js 18+ (for local development)
- Modern web browser (Chrome, Firefox, Safari, Edge)
- AWS account (for production deployment)
Getting Help
Section titled “Getting Help”- Documentation: You’re reading it! Browse the sidebar for comprehensive guides
- Email Support: support@overwatch-observability.com
- API Documentation: Interactive Swagger UI available on your Overwatch instance at
/docs
Ready to get started? Follow the Quickstart Guide to have Overwatch running in 15 minutes.